![]() I expect a refund for this scheduling disaster. ![]() Of note the greyhound office at this station was closed and there was no one I could talk to in person about this issue. Later he called someone and told me two bus had been combined, however I never received an email or any notification of this. He stated he believed the bus driver drove straight threw to Boston. He was unprofessional, raised his voice to me, and told me that most of the drivers for you company were new, didn’t know to stop in New Haven and “probably never stopped here”. Also the driver of bus 2090 was incredibly rude. I would like to make it clear that I left New Haven 2.5 hours later than my scheduled time. At 9:02pm the Bolt Bus number 2090 I believe arrived to New Haven, allowed me on the bus, and left New Haven as scheduled at 9:30pm. There was no bus to pick me up at New Haven between 8:40 and 9:00pm. They told me the bus was delayed by two hours, it would pick me up at new haven and head to Boston now at 9:00pm and that they had sent me an email. ![]() They told me they could not track the bus. ![]() I was unable to track the location of the bus online via greyhound or bolt. The bus did not arrive to New Haven to pick me up at 7:00pm. This bus trip was booked through greyhound on a Bolt Bus. I am requesting a refund for my trip from New Haven to Boston (South Station) on that was scheduled to depart New Haven at 7:00pm. Hopefully this might be helpful for future passengers! At Union Station there is a separate lot for Greyhound–BoltBus does not pick up in this lot, they still pick up at the curb outside. Your "BoltBus" may actually be a Greyhound bus (Greyhound owns BoltBus). The BoltBus app has a bus tracker (mine wasn't working but a fellow waiting passenger was able to use). My bus was scheduled to leave at 6:45 but it did not show up until 8:15. This route actually starts in NYC and New Haven is an intermediate stop between NYC & BOS, so departure time is not set in stone–it is dependent on NYC traffic. The bus picks up at the curb in front of the parking garage (when walking out of the terminal, it is to the right on Union Ave.) Some important things to know about this stop that they don't say on the BoltBus site or with your ticket, or on the phone with customer service (if you've used BoltBus before you may already know some of this): Writing this as there does not seem to be much existing information on this stop, and I'd hope to save others some of the confusion that I went through. Union Station is apparently a new stop for them. CT rail Shore Line Eastįree parking is available at CT rail Shore Line East stations except State Street New Haven (no parking available), Union Station New Haven (paid parking available) and New London (paid parking available).I recently used BoltBus for a trip from New Haven to Boston. To apply for a monthly parking permit at the Berlin, Meriden, or Wallingford station, customers should visit. These stations are open twenty-four hours a day, seven days a week. ![]() Parking at those stations is free on weekends and federal holidays. Paid parking applies Monday through Friday at the Berlin, Meriden, and Wallingford stations for both CT rail Hartford Line rail passengers and the public. Please visit the CT rail Hartford Line Stations page for detailed information on each location. CT rail Hartford Line Parkingĭaily and monthly parking is available at all CT rail Hartford Line stations except State Street (New Haven). If you would like a permit for a month in between those dates, with any questions. West Haven 6-month parking permits run from Sept. Parking Rates Monthly (by permit only) : 97.00 Monthly (by permit only) - off-peak : 48.50 Hourly : 2.00 16 hour (between 6am and 10pm) : 14.00 Daily. Bridgeportĭaily M-F $6.00 / monthly permit $67/or $45 with Metro-North monthly pass (Parking garage closed on weekends) Fairfield MetroĦ1 Constant Comment Way, Fairfield, CT 06824ĭaily M-F $6.00 / 6-month permit $210* (FREE on weekends and holidays) West Havenĭaily M-F $6.00 / 6-month permit $300* (FREE on weekends and holidays) Please complete the online application request on this page if you are interested in obtaining a long-term parking permit for West Haven, Bridgeport, or Fairfield Metro Rail Stations. New Haven Line parking information can be found on Metro-North’s Station’s website. ![]()
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